Privacy Policy

Last updated: 1 January 2026

This Privacy Policy describes how Pelloravino Digital Inc. (Business Number 731249086 RC0001), 1055 West Georgia Street, Suite 2100, Vancouver, BC V6E 3P3, Canada ("Pelloravino", "we", "us" or "our") collects, uses, stores and discloses personal information when you use our platform and website at pelloravino.com.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details such as your name and email address, provided when you submit an access request or contact the support team.
  • Usage information, including how you interact with the platform interface and which features you use.
  • Communications you send to the support team, including messages submitted through the contact form.
  • Technical information such as browser type, device type and approximate location, collected automatically when you visit the website.

2. How We Use Your Information

We use personal information to:

  • Process and respond to platform access requests and support enquiries.
  • Operate, maintain and improve the Pelloravino platform and its features.
  • Communicate with you about your access request or platform usage.
  • Comply with applicable Canadian legal obligations.

3. Disclosure of Information

We do not sell or rent personal information to third parties. We may share information with service providers who assist us in operating the platform, subject to confidentiality obligations. We may disclose information where required by law or to protect the rights and safety of users.

4. Data Storage and Security

Personal information is stored on servers located in Canada or in jurisdictions with adequate data protection standards. We implement reasonable technical and organisational measures to protect information from unauthorised access, loss or disclosure. No system is entirely secure, and we cannot guarantee absolute security.

5. Access and Correction

You have the right to request access to or correction of personal information we hold about you. To make such a request, contact us at [email protected] or at the address below. We will respond within a reasonable time frame.

6. Cookies and Tracking

The Pelloravino website may use cookies and similar technologies to support platform functionality and analyse usage patterns. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

8. Contact

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Pelloravino Digital Inc.
1055 West Georgia Street, Suite 2100, Vancouver, BC V6E 3P3, Canada
Email: [email protected]
Phone: +1 604-555-0176